On September 3, Vice Chairman of the Ho Chi Minh City People’s Committee Hoang Nguyen Dinh signed Document No. 8018/UBND-DT, conveying the city Chairman’s instructions to continue the program supporting public bus users.
The municipal Department of Construction was tasked with working with relevant agencies to address shortcomings arising during the initial implementation and continue carrying out the plan issued under Decision No. 3974/QD-UBND dated June 30, 2026.
The city also ordered faster digital transformation, including integrating databases for passenger verification and identification and digitizing journey data.
The department will consolidate data, conduct a preliminary review after three months and complete a final review before the six-month deadline for reporting to the Ho Chi Minh City People’s Committee and People’s Council.
Bus ridership rose steadily throughout the month, increasing 33 percent in the first week, 37 percent in the second, 43 percent in the third and 45 percent in the fourth. In the final three days, ridership was up 48 percent year on year.
The city’s bus network operated 548,736 trips, with 532,042 departing on time, giving an on-time rate of 97 percent, above the city’s target.
Electronic passenger verification increased from around 9 percent to nearly 60 percent, improving the basis for more accurate and transparent implementation of the support program.
Despite the progress, some routes experienced peak-hour overcrowding and uneven service quality. Elderly passengers and people with limited access to technology also faced difficulties with electronic verification.
The city administration asked relevant agencies to address the remaining problems and promptly report any issues beyond their authority for resolution.
