On the afternoon of August 24 in Hanoi, the Central Policy and Strategy Committee, in collaboration with the National Cybersecurity Association, Synology Vietnam, and IEC Consulting, organized a seminar titled "Digital Transformation in the Public Sector: Building Sustainable Infrastructure and Ensuring Data Security for National Growth."
Speaking at the event, Director Nguyen Hong Hien of the Department of Science, Technology, Innovation, and Digital Transformation under the Central Policy and Strategy Committee, emphasized that public sector digital transformation, which is linked with sustainable infrastructure and data security, is a pressing issue. This is particularly relevant as the entire political system urgently works to implement the strategic decisions of the 14th Party Congress. The focus of public sector digital transformation has shifted from merely "executing tasks" to "creating" solutions that yield measurable, substantive results.
Vu Duy Hien, Deputy Secretary-General and Chief of Office of the National Cybersecurity Association, noted that as data becomes increasingly interconnected and infrastructure grows in importance, the demands for security, safety, and operational continuity rise accordingly. The reorganization of administrative structures and boundaries necessitates the standardization and interconnection of data, the clear delineation of responsibilities, the control of access rights, and the assurance of safety during data sharing and utilization.
Drawing on practical local experience, Vo Thi Trung Trinh, Director of the Ho Chi Minh City Digital Transformation Center, stated that starting in mid-2025, the city will make a strong shift from administrative digitization to data-driven urban governance. In this process, the Center serves as the technical focal point, working to eliminate "data silos."
To date, 100 percent of Ho Chi Minh City’s critical systems are operating on secure cloud platforms. A total of 1,286 servers are utilized to store and process data for shared information systems and digital platforms; an online conferencing system connects 600 endpoints across 168 wards, communes, and special zones, as well as over 500 other units.
In the upcoming phase, Ho Chi Minh City aims to meet key objectives such as realizing the "citizens declare once" model, piloting an AI platform (featuring virtual assistants and automated meeting transcription), establishing a city-wide data exchange for transparent data transactions, and providing training in data analysis and artificial intelligence to officials and staff across the city.
Henry Nguyen, Country Manager for Synology, emphasizes that sustainable digital infrastructure, data interoperability, and the resilience of critical systems are prerequisites for effective governance. The infrastructure must meet data protection standards while enhancing control and security for data distributed across multiple systems.
