VNR will handle problems regarding the safety of rail traffic via the hotline of 0865367565 that operates 24 hours a day.
In addition, phone numbers of VNR’s leaders are set to go public, such as Deputy Director General Khuong The Duy (0988641969), Head of the Department of Transport and Traffic Safety Nguyen Van Ha (0913253418), Deputy head of the Department of Transport and Traffic Safety Uong Dinh Hung ( 0904133074), The safety supervisors in the North, the Central and the South (0983130195; 0909678405; 0918679225).
VNR will directly receive hotline calls in order to respond quickly to any complaints.