Passengers can save time at the airport through online check-in at the website www.vietnamairlines.com or Vietnam Airlines mobile app 24 hours to an hour before departure time. After completing the online check-in process, passengers will receive an online boarding pass.
Passengers without checked baggage can go directly through the security gate instead of entering the airline's check-in counter at the airport. Those with checked baggage have to do check-in process at the counter before heading to the security gate, and after that, they will receive an online boarding pass.
Currently, the rate of Vietnam Airlines’ passengers performing online check-in reaches around 55 percent at big airports of Noi Bai, Tan Son Nhat, Da Nang and over 30 percent in other airports.
