Passengers who have bought tickets can get refund or change to other flights free of charge when the route is reopened.
Further information could be found on the website www.vietnamairlines.com, www.facebook.com/VietnamAirlines, Vietnam Airlines ticket agents, customer care hotlines nationwide.
VNA previously operated a direct route linking the two cities of Hanoi and Moskva with three flights per week and decided to suspend the route due to the Covid-19 pandemic. The Hanoi-Moskva route then was resumed at the end of January with one trip per week.