Vietnam Airlines passengers traveling to/from Jakarta International Airport will carry out airport procedures, get/send luggage and leave/board at check-in counters 5,6,7,8 in the C area at Terminal 3 instead of the Terminal 2 (T2). VIP lounges located at the entresol, a low storey between the 2nd floor and the 3rd floor.
The change aims to improve the carrier’s service quality and ensure convenience for passengers. VNA will provide support and guidance for passengers to move into the new terminal
SkyTeam member airlines, such as Korean Air, KLM, China Airlines, Garuda Indonesia have also planed to move to the terminal 3.