Ministry of Health orders full duty coverage over long holiday

The Ministry of Health has issued an urgent directive requiring health facilities nationwide to maintain duty coverage and to neither refuse or delay treatment for any emergency during the long holiday period.

The directive, sent to the ministry's hospitals, provincial and municipal health departments and health units of other ministries, covers preparedness for the Hung Kings’ Commemoration Day and the Reunification Day (April 30) and International Workers’ Day (May 1)

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Ambulance serving Phu Quoc out‑of‑hospital emergency unit in An Giang Province. Photo: VNA

Facilities must ensure fourfold on-duty coverage of leadership, clinical, administrative-logistics and security, and guarantee sufficient personnel, equipment, medical supplies and emergency capacity, particularly along major transport routes.

Reception, assessment and treatment systems must operate effectively, with absolute prohibition on refusing or delaying emergency care.

When patients present outside a facility’s specialty, the facility must provide initial stabilising emergency care and fully explain before transfer. Ambulance and emergency teams should be on standby to respond to mass-casualty incidents, serious traffic accidents or disasters at crowded venues.

The ministry also emphasised food safety and prevention of poisoning, and urged increased warnings about drowning, stampedes and other common accidents at popular tourist sites.

Emergency hotlines at health facilities must operate 24/7 to coordinate and provide support. Major incidents, including disasters and mass food-poisoning, must be reported urgently to supervising authorities via hotlines and rapid written reports.

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