The Ho Chi Minh City Department of Industry and Trade yesterday afternoon announced switchboard (08) 1081 and website www.quyennguoitieudunghcm.vn to answer queries by consumers on their rights.
The announcement was made at press conference on organization of a slew of events from March till the end of this year in respond to Vietnamese Consumer Rights Day, March 15.
Deputy director of the department Tran Vinh Nhung said that HCMC will host a ceremony to launch a campaign themed ‘Consumers’ right to be safe,’ and announce the Prime Minister’s decision to choose March 15 as Vietnamese Consumer Rights Day.
In addition, the city will organize the action month for consumer rights including the launch of the switchboard and website, seminars on consumers’ safety right and their concerns over goods quality to their health.
On this occasion, the department and the HCMC Consumer Right Protection Association have opened an office to receive and solve complaints from consumers at 61 Ly Tu Trong, District 1. Consumers can call the office’s phone number (08) 38241868 to talk to consultancy staff on problems related to their legitimate rights.
