Conducting transactions online in Industry 4.0 has become so familiar with many people that they consider this method the most popular choice to purchase merchandise instead of the traditional ways of visiting markets or supermarkets. This calls for appropriate legal corridors to protect consumer rights in such virtual transactions.
Nowadays online shopping becomes more popular than in-store shopping and more people have taken take full advantage of social networking platforms to put an ad on social network platforms about their products. However, the tax collection and legal regulations governing e-commerce have not achieved the desired results. Therefore, competent agencies will tighten the management of e-commerce businesses and increase supervision to prevent tax loss.
The Vietnam Cybersecurity Emergency Response Teams/Coordination Centre (VNCERT/CC) – the Authority of Information Security has warned of a dangerous tendency of fraudulent employment of collaborators for e-commerce platforms lately.
Along with the popularity of online shopping in Vietnam come several cunning tricks of criminals to steal money from consumers. In such a high shopping season at the end of the lunar year, carelessness of both buyers and sellers could cost them dearly.
Digital applications are significantly changing how banks operate and making breakthroughs in business activities via overhead cost reduction. One such impressive application is the wide use of cashless payment in many countries, including Vietnam. Seeing a promising future in this aspect, banks in Vietnam are introducing various policies to boost the use of this convenient payment channel.
The national plan for e-commerce development in the 2021-2025 period aims to turn e-commerce into one of the pioneering areas of the digital economy, helping enhance the competitiveness of businesses and promoting the growth of both domestic market and export, according to Deputy Minister of Industry and Trade Nguyen Sinh Nhat Tan.
There have been unhealthy online business activities in Ho Chi Minh City, especially during the latest Covid-19 outbreak. They have unavoidably decreased customer trust in general online commerce while led to tax revenue loss, which is why the municipal authorities must take measures to rectify the situation immediately.
The information that a GrabBike driver in Ho Chi Minh City was infected with the SARS-CoV-2 virus recently has made both ride-hailing drivers and users worried. In the context that e-commerce activities are encouraged to limit the spread of the Covid-19 pandemic, this information raises questions on the pandemic prevention in the delivery activity when shopping online.
Due to the complexity of Covid-19 pandemic, many retail systems and trading businesses have activated their own online or telephone shopping channels to provide more convenience for their customers. They also increase their output and storage capacity to avoid shortage.
The e-commerce market in Ho Chi Minh City has developed significantly, with total online spending growth up by more than 12 percent annually since 2015, according to the municipal Department of Industry and Trade’s report on e-commerce development.
Receiving calls continuously, noting orders and delivery addresses of customers, and checking messages on Facebook and Zalo are daily duties of many employees of online stores in Ho Chi Minh City. Because during this time, many consumers are afraid of going shopping due to concerns over the Covid-19 outbreak.
Vietnam is now one of the fastest-growing countries in the e-commerce market in the region, with an average annual growth rate of about 30 percent from 2013 to 2018. But this is also a field where competition and elimination are extremely fierce, for many reasons.