The average room rate for five-star hotels in Vietnam in 2017 recovered from a 2.2 percent decline from the previous year, picking up 4.2 percent to $107.6 , according to a recent survey by US-based audit, tax, and advisory service provider Grant Thornton.
Toilets and bathrooms in hospitals across the country appeared to have a particularly low satisfaction rating on hygiene, according to a nationwide survey of patients carried out by the association of Vietnam Initiative and the Department of Medical Examination and Treatment in 29 facilities.
Vice Chairman of Ho Chi Minh City (HCMC) People’s Committee Tran Vinh Tuyen on March 26 worked with the HCMC Standing Committee of the Vietnam Fatherland Front on the project surveying residents' satisfaction toward policies implemented in HCMC in the period from 2018-2020.
The results of a pilot survey have shown the average patient satisfaction index (PSI) in the country reached 3.98/5, that is some 79.6 per cent of their expectation.
The ratio of businesses having to pay “under table” fees when doing customs procedure was 31 percent, according to a survey on administrative reform last year by the Vietnam Chamber of Commerce and Industry (VCCI).