While fighting against the Covid-19 pandemic, the municipal authorities in Ho Chi Minh City are going through the digital transformation process to comprehensively perfecting all operations of state agencies here, aiming at establishing a digital government, in order to better serve the needs of businesses and citizens.
According to the 2019 Provincial Competitiveness Index (PCI) issued in May 2020, Ho Chi Minh City (HCMC) is ranked at the 14th position with 67.16 points. To achieve the target of being in the Top-5 as announced in the Resolution of the 10th Congress of the HCMC Party Committee, the municipal authorities have introduced several solutions to improve the PCI score.
As the Covid-19 pandemic is becoming more complicated, in many districts of Ho Chi Minh City (HCMC), the quantity of administration documents submitted online significantly increases. Government agencies in the city have also assisted residents to send documents online to minimize traveling and direct contact in public places.